State Farm® Insurance Agent Carl Murray Jr.
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dr. Wanda White-Walker
April 11, 2025
5
out of
5
rating by Dr. Wanda White-Walker
"Excellent, quick, and efficient service."
We responded:
"Thank you Dr. Wanda for your awesome review! We're thrilled to hear you had an excellent, quick, and efficient experience. Providing top-notch service is always our goal, and we truly appreciate your support!"
Eric Valentin
April 10, 2025
5
out of
5
rating by Eric Valentin
"Cindy was amazing and very attentive to my needs for car insurance, I’m very excited to had started my policy with State Farm!!"
We responded:
"Thank you Eric. That's fantastic! 🎉 It’s always such a relief when you find someone like Cindy who listens and makes the process smooth and stress-free. Sounds like you’re off to a great start with State Farm—welcome aboard! 🚗"
Jesenia Sanchez
April 9, 2025
5
out of
5
rating by Jesenia Sanchez
"Chondra Artis did a fantastic job assisting me at the Carl Murray State Farm Agency. She was professional, knowledgeable, and incredibly helpful throughout the entire process. Chondra made everything easy to understand and took the time to ensure all my questions were answered. I truly appreciate her excellent customer service and support. Highly recommend working with her!"
We responded:
"Thank you so much for your kind words, Jesenia! We’re so glad to hear that Chondra provided such a positive insurance experience for you. Her professionalism and dedication to helping others truly shine, and we’re lucky to have her on our State Farm team. We appreciate your recommendation and are always here if you need anything in the future!"
Teresa Rankin
April 7, 2025
1
out of
5
rating by Teresa Rankin
"I absolutely hate having to write a bad review but in this case I feel I must. I had a policy with Carl Murray State Farm for 6 months and the first 2 months was a nightmare. I took out an PAP (personal article policy) to cover my wedding rings and additional items and a few days later the unthinkable happens and I lost my wedding ring along w/my mind. Turns out the PAP was never completed and I didn't have any coverage. After many tears, and calls, the agency finally intervened and the situation was resolved. ( I would like to send a great appreciation and THANK YOU to PAMILA BETHEA for all of her help) In March I received notification that my PAP was cancelled (due to having a claim) once I received this I contacted the office to follow up on my auto/homeowner policy. At this point I'm told I never had full coverage on both of my vehicles only liability, they sent me quotes for full coverage. A few weeks later I received an text telling me my insurance payment was late I contacted the office the next day and was told my policy was fine, the following Monday I received and email telling me my policy had cancelled. I contacted the office and was told my policy was current-turns out they were only looking at my homeowners policy not the auto- the young lady said she was sorry but there was nothing they could do to help. I was told they only write 6 months policies- however I was unaware of that, since the homeowners policy auto renewed I expected the auto to do the same.- My advice is please be intentional when getting the information you need- I was asked several times who did I speak to- but that really didn't matter if it was not noted in the account."
N H
April 3, 2025
5
out of
5
rating by N H
"Jamie is awesome! Extremely polite and helpful. I needed a document that was not readily available and she immediately sent it to me no questions asked. Thank you for being great at your job!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Jamie provided such excellent service. She’ll be so happy to know that her efforts made a difference for you. If you ever need anything else, don’t hesitate to reach out!"
barbara warren
March 10, 2025
5
out of
5
rating by barbara warren
"Im was superb at helping me get insured with State Farm!!!! I recommend everyone try State Farm!"
We responded:
"Thank you, Barbara! We’re so happy to hear that you had a superb experience getting insured with us. Your recommendation means the world to us! If you ever need anything, we’re always here to help."
Weathers Insurance Agency
March 6, 2025
5
out of
5
rating by Weathers Insurance Agency
"Kimberley is very nice and helping with her clients and servicing."
We responded:
"Thank you! We’re so glad to hear that Kimberley provided helpful and friendly service. We truly appreciate your kind words and your support!"
Jasmine Swedenburg
March 6, 2025
5
out of
5
rating by Jasmine Swedenburg
"Cindy was great!!!"
We responded:
"Thank you, Jasmine! We’re so glad to hear that Cindy provided you with a great insurance experience. We appreciate your support!"
Kuntry King Komedy
February 11, 2025
5
out of
5
rating by Kuntry King Komedy
"I have call backs emails and for knowledge and policy I need thanks Mrs Young"
We responded:
"Thank you so much for your awesome insurance review! We’re glad to hear that Mrs. Young provided you with the follow-ups and information you needed. Our team here at Carl Murray State Farm is always here to help, and we appreciate your trust in us!"
Alexia Hines
February 10, 2025
4
out of
5
rating by Alexia Hines
"Ms. Young was super helpful and made the process quick and simple."
We responded:
"Thank you, Alexia! We're so glad to hear that Ms. Young made the insurance process quick and simple for you. We truly appreciate your feedback and are always here to help whenever you need us!"
Necy Outley
February 5, 2025
5
out of
5
rating by Necy Outley
"Carl Murray my husband and I want to say thank u for being so caring for our insurance needs and listening as well the staff at this location is professional as well as caring Cindy my queen thank u fior working with me as well. This is the location u want to go for any of there services State Farm . Blessings to all the staff. Denise O."
We responded:
"Thank you so much for your heartfelt review, Necy! We're honored to have been able to assist you and your husband with your insurance needs. Cindy and our entire team truly appreciate your kind words and recognition of our care and professionalism. We're grateful to be your trusted State Farm location, and we're always here for you. Blessings to you and your family!"
G WRIGHT
February 4, 2025
5
out of
5
rating by G WRIGHT
"Kimberly D. You was exceptional in handling my insurance concerns and signing me up for the best coverage. I am more than pleased with selecting State Farm as my insurance. Thank you for the excellent customer services you have provided. You have no idea how much you have made my day Great. I will definitely recommend you all."
We responded:
"Thank you so much for your kind words, G! We're thrilled to hear that Kimberly provided exceptional service and helped you find the best coverage. Knowing that we made your day great means the world to us! We truly appreciate your trust and your recommendation. If you ever need anything, we’re always here for you!"
Angela Morgan
February 4, 2025
5
out of
5
rating by Angela Morgan
"Carl and his team were very helpful. Pamela helped set up life insurance for my 2 year old son and husband. She was very knowledgeable about insurance and terms. Highly recommended this team for your insurance needs"
We responded:
"Thank you for your kind words, Angela! We're so glad to hear that Pamela and the rest of our team here at Carl Murray State Farm was able to assist you with setting up life insurance for your son and husband. Providing knowledgeable and helpful service is our top priority, and we truly appreciate your recommendation. If you ever need anything in the future, we’re always here to help!"
Rithvik Musuku
December 31, 2024
1
out of
5
rating by Rithvik Musuku
"I called on December 13 to cancel a policy. They asked me to send them a written request via email and I sent it the same day. They did not cancel the policy and State Farm sent another bill for the policy on December 23. I have followed up with them on December 27 and December 30 and received a response on December 31 saying "Our manager, Pamila is out of the office for the holiday and will be back to the office January 26th, 2025. She is the only one that does any and all cancellations, emails have been sent to her. Once she is back, she will process your cancellation. Thank You!" A 1.5 month delay in canceling a policy does not seem reasonable. Instead of having "only one that does any and all cancelations", they should have more people that are trained and able to cancel policies."
We responded:
"Rithvik, we sincerely apologize for the delay in processing your cancellation request. While we submitted your request promptly to corporate, the refund and cancellation process is handled at the corporate level and can take some time. Due to the holidays, both our local and corporate staff members were out of the office, which further delayed the processing of refunds. We hope you understand that these factors contributed to the extended timeframe. If there's anything more we can do to assist, please give us a call directly at the office."
daniel ant
December 19, 2024
5
out of
5
rating by daniel ant
"Kimberley Bunton provided exceptional help with my auto and home insurance needs. She was professional, knowledgeable, and made the process smooth and stress-free. Highly recommend her services"
We responded:
"Thank you so much for your 5-star insurance review & recommendation, Daniel! We look forward to serving you for many years to come!"
V Peters
December 11, 2024
5
out of
5
rating by V Peters
"Carl and his staff helped execute a bond for me, not the usual fare for State Farm . The process was complicated by me being out of state, and the legal restraints on the bond, but they worked through it all( including the day before Thanksgiving ) and we got it done . Avery freindly and helpfull staff ."
We responded:
"Thank you for your wonderful review, V! I'm so glad our State Farm team was able to help you navigate the complexities of the bond process, especially with the added challenge of being out of state. We truly appreciate your patience and are happy to have been able to assist you, even on the day before Thanksgiving. It was our pleasure to provide friendly and helpful service!"
abdiyow salad
December 3, 2024
5
out of
5
rating by abdiyow salad
"Very fast, easy and affordable!"
We responded:
"Thank you, Abdiyow, for your kind words! We're thrilled to hear you found our service fast, easy, and affordable. If you ever need assistance, we're here to help!"
Jem Michaux
December 3, 2024
5
out of
5
rating by Jem Michaux
"Excellent and Patient service. Pamila was attentive and showed a great deal of knowledge about coverage options. Cindy was extremely helpful with gathering my documentation and emailing them in a timely manner."
We responded:
"Hi Jem, we appreciate your kind words toward our staff. We are so glad that you had a great experience at Carl Murray State Farm. If you ever need anything else, please stop by or call our office! -Carl"
GUS WEATHERS
November 26, 2024
5
out of
5
rating by GUS WEATHERS
"Cindy was very nice and very goo"
We responded:
"Thank you for your 5-star insurance review, Gus! We’re so glad to hear that Cindy made such a positive impression. Providing friendly and excellent service is what we aim for every day. If there’s anything else we can assist you with, please don’t hesitate to reach out!"
Naomi Quijano
November 18, 2024
5
out of
5
rating by Naomi Quijano
"I went in today and met with Cindy who was just AMAZING!!! She saved our family about $182 monthly on our insurance and I couldn’t believe it. I definitely recommend this State Farm branch and Cindy!"
We responded:
"Thank you, Naomi! We're so happy Cindy was able to help your family save $182 monthly—what an incredible win! Your recommendation means the world to us, and we’re always here to assist you & all of your insurance needs. Thanks for choosing us!"
Talisa Rush
November 16, 2024
5
out of
5
rating by Talisa Rush
"Carl, Pam, and the entire staff are wonderful. As frustrating it was searching for a new insurance company they made this process very easy for me and I appreciate them for that. Carl and the staff are very professional, great communicators, and resourceful. I will definitely refer them to my friends or anyone else who is looking for a new insurance agent."
We responded:
"Thank you, Talisa! We're so glad Carl, Pam, and the team could make the process easy for you. Your trust and recommendation mean a lot to us, and we’re always here to help with any future insurance needs!"
Vivienne Sanders
November 8, 2024
5
out of
5
rating by Vivienne Sanders
"Cindy Young was absolutely amazing with assisting me. She helped set up my quote to even answering the questions I had about my life insurance. She was patient, thorough and kind. I’m beyond thankful."
We responded:
"Thank you, Vivienne, for your thoughtful review! We’re thrilled to hear that Cindy Young provided you with exceptional service, from setting up your quote to answering all your life insurance questions. Her patience, thoroughness, and kindness truly make a difference, and we’re so glad you had a positive experience. We appreciate your trust in us!"
Moses G
November 1, 2024
5
out of
5
rating by Moses G
"Outstanding! I was disgruntled with my previous car insurance agent until I've spoke with Chondra. She is patient, confident and very knowledgeable. She's an expert and a professional. All of my questions about the different insurance premiums were answered. I am satisfied with my experience. I regret not making the switch years ago."
We responded:
"Thank you, Moses! We’re thrilled to hear that Chondra was able to provide the insurance knowledge and patience you were looking for. It’s wonderful to know she made the switch worthwhile and answered all your questions. We’re here whenever you need, and we’re so glad to have you with us! "
Dominique
October 17, 2024
4
out of
5
rating by Dominique
"I worked with Cindy and she was amazing. She made sure I understood my policy and was able to answer any question I had."
We responded:
"Thank you for your kind words, Dominique! We're thrilled to hear that Cindy provided you with such excellent service and clarity on your policy. If you have any more questions or need insurance assistance in the future, we're here to help!"
Patrick McKinley
October 10, 2024
5
out of
5
rating by Patrick McKinley
"Very responsive and helpful agency. Cindy was great to work with!"
We responded:
"Patrick, I’m glad to hear that you had a positive insurance experience with Cindy! It’s always a plus when you find a responsive and helpful agency, like us. If you need anything else, feel free to ask!"