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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rashawn Green

June 26, 2024

5  out of  5 rating by Rashawn Green
"First time car buyer , So it was my first time setting up my insurance on my own . Taylor Stinson was very helpful and made the process quick and easy !"
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Phoenix D’Vyne

June 24, 2024

1  out of  5 rating by Phoenix D’Vyne
"Hands down the most unprofessional office I have ever worked with! I had an insurance plan in place and everything was fine for the first 2 months, and then all of a sudden their "underwriting department" decided to classify me as an "inexperienced driver" even though I have been a licensed driver all of my life. They instantly hiked up my monthly quote by over $600, and made the entire process of correcting this error nearly impossible. The fact that they couldn't have articulated their needs of showing proof of driving history faster, coupled with an extreme lack of communication made this the worst experience I have ever had. Even once the error was acknowledged, they still made fixing the error nearly impossible. I highly recommend ANYWHERE ELSE BUT HERE. The way in which they stifled my ability to get proper insurance should be ILLEGAL AND FRAUDULENT."
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split gotit

June 14, 2024

5  out of  5 rating by split gotit
"Chondra Artis was great and very patient. She helped and made sure i understood everything i needed to sign up. 5 stars for sure… thanks again"
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Jade's Vlogs

May 30, 2024

5  out of  5 rating by Jade's Vlogs
"Ms Chondra was AMAZING. She was so helpful and nice. I just moved to North Carolina and she made the transferring process so seamless. I’m so glad she was able to help me and was overall an amazing person! :)"
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Latainya Kearse

May 15, 2024

5  out of  5 rating by Latainya Kearse
"Ms Cindy was an amazing help with getting auto insurance as well as connecting me to Mr Carl who was just as amazing with getting personal insurance for me and my family. Thank you for your Amazing service."
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traci murray

May 12, 2024

5  out of  5 rating by traci murray
"I had a great experience working with the staff at Carl Murray's State Farm office"
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Shacoya Burriss

March 25, 2024

1  out of  5 rating by Shacoya Burriss
"I spoke with a VERY NASTY representative by the name of Taylor. I called told her what I needed and she hung up. I called back cause I really needed insurance she repeatedly hung up every time I called. I then had a friend call her from his phone where she proceeded to take his call, when I got back on the line she laughed because she knew who it was me. VERY NASTY & because of that I will NEVER do business with start farm. I am also going to file a complaint with the BBB. I’ve never had a bad experience with state farm until calling this one."
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Jennifer Stephens

March 18, 2024

5  out of  5 rating by Jennifer Stephens
"We are pleased. Friendly and patient group of professionals!"
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Estel Martinez

February 29, 2024

5  out of  5 rating by Estel Martinez
"Hello Neighbor (Neighba lol), I want to thank Miguel for the exceptional service that he provided to me regarding our auto and home insurance. Miguel, is professional, polite and friendly and has no problem helping you understand the different policies. I highly recommend this State Farm agency office."
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Amber Grant

February 27, 2024

1  out of  5 rating by Amber Grant
"Do NOT get service/business at this location. Staff are not professional nor do they read or communicate amongst one another, even with documentation that themselves have. If you are conducting business ensure you have EVERYTHING conducted via email for your records. Very unfortunate that I had to write a review of this nature! I was even given wrong number to corporate. I couldn’t give ZERO stars. Lucky to get 1 star. Bogus location and “team leader” ….awful! As the saying goes, you reap what you sow and this location is headed for destruction."
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M H

February 22, 2024

5  out of  5 rating by M H
"I needed to obtain renters insurance and spoke with Miguel. My call was answered right away and he was very professional. He explained to me what the policy covered and gave examples. He made it easy for me to understand and quickly got me set up. The customer service was top tier and I would definitely recommend Carl Murray State Farm for your insurance needs."
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Brison Davis

February 14, 2024

5  out of  5 rating by Brison Davis
"Taylor was awesome. My first call with her telling me about State Farm was great but my second call was honestly fantastic. She was patient with me & also honest. Thank you Taylor 🙏🏾"
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Gerald Jefferson

February 8, 2024

5  out of  5 rating by Gerald Jefferson
"Very patient and professional."
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Denise brutus

January 26, 2024

5  out of  5 rating by Denise brutus
"My experience with Taylor was excellent. She was very pleasant, knowledgeable, and patient! I highly recommend this agency. Thanks, again!!!"
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Zayre Roberts

January 19, 2024

5  out of  5 rating by Zayre Roberts
"Taylor Stinson the best agent"
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Miguel Ángel

January 12, 2024

5  out of  5 rating by Miguel Ángel
"Miguel B. Was amazing and help us with everything we needed."
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Matthew Smith

January 11, 2024

5  out of  5 rating by Matthew Smith
"Taylor Stinson is an amazing agent! She helped me get a new quote for my insurance and it was the most stress free and fast experience I’ve ever had with an agent. Super helpful with all of my questions and super sweet. Thank you Taylor!"
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John Warren

January 5, 2024

5  out of  5 rating by John Warren
"Miguel was very helpful and was able to promptly set up my policies and advise me as to how I should make sure everything gets transitioned to my new policy smoothly! Very appreciative of his help."
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Stephanie James

January 4, 2024

5  out of  5 rating by Stephanie James
"I had the pleasure of working with Miss Taylor for my renters insurance. She made the process easy and was very fast for someone who had to deal with this for the first time. Thanks so much for all your help!!"
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Kelly Joyner

January 3, 2024

5  out of  5 rating by Kelly Joyner
"Taylor Stinson was amazing! She broke it down effortlessly and helped me with joy in her voice."
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Shaelah Mark

December 21, 2023

5  out of  5 rating by Shaelah Mark
"Helped a lot"
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Vaughan Smith-Wynn

November 18, 2023

5  out of  5 rating by Vaughan Smith-Wynn
"Carl knowledgeable I would highly recommend him if you need any type of cover"
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Ragin Williams

November 16, 2023

5  out of  5 rating by Ragin Williams
"Agent Ekemini was great, she answered all my questions and more. Very informative and very helpful."
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Sandra Miller

November 8, 2023

5  out of  5 rating by Sandra Miller
"I spoke to Pamila and it was absolutely one of the best customer service experiences I’ve had in a long time. She was not only very knowledgeable and thorough but very friendly. She made me feel like family."
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Lufei

October 31, 2023

5  out of  5 rating by Lufei
"I recently had the pleasure of working Mr. Murray and his team to transfer my auto insurance from one state to another, and the experience was nothing short of exceptional. From the moment I contacted the agent, their professionalism and expertise were evident. They took the time to understand my specific needs and provided clear, concise guidance on the necessary steps for a smooth transition. They handled all the paperwork and documentation swiftly, ensuring that the process was hassle-free for me. Moreover, they were readily available to address any questions or concerns I had along the way, which greatly eased my mind during this transition. I highly recommend this State Farm agent to anyone seeking reliable, efficient, and customer-centric service for their insurance needs. They have earned my trust and confidence, and I am grateful for their assistance during this important transition."