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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Vaughan Smith-Wynn

November 18, 2023

5  out of  5 rating by Vaughan Smith-Wynn
"Carl knowledgeable I would highly recommend him if you need any type of cover"

Amber Grant

November 17, 2023

5  out of  5 rating by Amber Grant
"I have always had a great experience with staff. Very responsive, and understanding. They definitely work for their customers."

Ragin Williams

November 16, 2023

5  out of  5 rating by Ragin Williams
"Agent Ekemini was great, she answered all my questions and more. Very informative and very helpful."

Sandra Miller

November 8, 2023

5  out of  5 rating by Sandra Miller
"I spoke to Pamila and it was absolutely one of the best customer service experiences I’ve had in a long time. She was not only very knowledgeable and thorough but very friendly. She made me feel like family."


October 31, 2023

5  out of  5 rating by Lufei
"I recently had the pleasure of working Mr. Murray and his team to transfer my auto insurance from one state to another, and the experience was nothing short of exceptional. From the moment I contacted the agent, their professionalism and expertise were evident. They took the time to understand my specific needs and provided clear, concise guidance on the necessary steps for a smooth transition. They handled all the paperwork and documentation swiftly, ensuring that the process was hassle-free for me. Moreover, they were readily available to address any questions or concerns I had along the way, which greatly eased my mind during this transition. I highly recommend this State Farm agent to anyone seeking reliable, efficient, and customer-centric service for their insurance needs. They have earned my trust and confidence, and I am grateful for their assistance during this important transition."

Tanisha Austin

October 25, 2023

5  out of  5 rating by Tanisha Austin
"Ekemini A. Ekop was a delight to work with. She contacted me from my online inquiry and provided me with affordable rental insurance for my new apartment as I’m currently in the process of relocating. She was polite and insightful and offered additional services that in the future may be of interest to me. She was efficient and professional and personable at the same time. Thanks for helping me!"

Corey Hemphill

October 24, 2023

5  out of  5 rating by Corey Hemphill
"I wanted to praise Ekemini A. Ekop on how professional she was today. She was very informative and made the process smooth while I was at work. I wanted to personally say thank you. Anybody looking for home, auto, and life please reach out to her"

Shikilia Atkinson

October 12, 2023

5  out of  5 rating by Shikilia Atkinson
"Very quick and smooth process. EK was very helpful. I appreciate your help today! Thanks again!"

Mary Kennedy

October 12, 2023

5  out of  5 rating by Mary Kennedy
"I had the pleasure of working with E.J. today to add my new ride to my policy. She was super friendly, knowledgeable and answered all my questions thoroughly! I am very pleased with the level of care I received and 100% recommend this office for all your insurance needs!"

Janis Dias

October 11, 2023

5  out of  5 rating by Janis Dias
"Thanks to EK, the process of transferring my vehicle's insurance was a breeze! She is very professional and experienced. I would definitely recommend this office/agent."

Luke Breed

October 11, 2023

5  out of  5 rating by Luke Breed
"I was very pleased with the services provided! Just moved here from CT and they made the transition very smooth and easy!"

Dominique Stevens

September 29, 2023

5  out of  5 rating by Dominique Stevens
"EK was amazing and very helpful!!! She made this process of switching over my insurance very easy!! A thank you for everything."

Tamara Farris

September 25, 2023

5  out of  5 rating by Tamara Farris
"EK was amazing!! She is professional, supportive, and knowledgeable. She made my experience smooth and easy. Will definitely recommend to others!"

A Google User

September 20, 2023

5  out of  5 rating by A Google User
"Today I had the pleasure of speaking with a woman name EK. She was awesome she explained all what my auto policy covers. Got me a significantly lower Rate then what Gieco was charging."

Holly Boston

September 18, 2023

4  out of  5 rating by Holly Boston
"E.K was very helpful and eger to help. She updated me on price increases as she added things. Plus she was very understanding and patient"


September 18, 2023

5  out of  5 rating by M H
"I submitted a quote for auto insurance over the weekend. I got a call today from Ekemini with Carl Murray Jr.-State Farm Insurance Agency today. She is top tier when it comes to customer service. She was very personable and knowledgeable about coverage. She answered all of my questions and most importantly told me how I could save money by adding additional policies and the safe driving program. If you’re looking for great customer service and great insurance rates this is where it’s at!"

Elnora Hubbard

September 17, 2023

5  out of  5 rating by Elnora Hubbard
"Carl and the Murray Team are amazing!"


September 8, 2023

5  out of  5 rating by Avalon
"I am so glad I switched from Geico. EK is truly awesome!! She helped me save money and explained my coverages to me until I felt completely comfortable. I appreciate her attentiveness and I would highly recommend this agency to anyone in the Charlotte area."

Timothy Signal

September 1, 2023

5  out of  5 rating by Timothy Signal
"Good customer service. Ekemini was very helpful!"

rasma pertho

August 5, 2023

5  out of  5 rating by rasma pertho
"After all the hassle and inconvenience of dealing with other insurance companies, I finally found a very knowledgeable and thoughtful agent! Carl Murray is a agent that will make sure you get the policy you need and want. I highly recommend his company, no worries and no hassle! Thank you!"

andrew brown

June 2, 2023

1  out of  5 rating by andrew brown
"Was moved over to this agent because my agent passed anyway. Sents then Notting but issues they up sold me on unlimited towing when time came and I needed it they said I only had 50 Dollars for towing thats the most useless thing I've ever paid for. So I payed to tow my car back about 300 dollars. About 5 hours later a lady called me and said no you have unlimited towing noone seems to know anything about there towing Carl is never there only a sales lady answers that can't help with questions of that nature. Ive never dealt with such an unprofessional insurance agent.and he has never one time called or emailed me to help with anything"

SonnY Arias

May 24, 2023

5  out of  5 rating by SonnY Arias
"EK is the absolute BOMB i came in here after Progressive raised my rates and truly felt like i was welcomed. The ladies were so kind and funny and we chatted like we had known each other for YEARS Very knowledgeable ladies, they explained everything to me even things i didn't think about like life insurance, pet insurance, personal articles, etc. It felt good being able to speak to someone and while Jake was NOT HERE. The amazing ladies of CM Agency were 11/10!"

Ryan Murphy

May 8, 2023

5  out of  5 rating by Ryan Murphy
"Great experience with Mr. Murray. Very helpful agent who cares about his customers, helped me understand the ins and outs of life insurance."


March 25, 2023

5  out of  5 rating by gbt2318
"Carl is very down to earth, easy to talk to, and extremely knowledgeable about insurance. He’ll spend the time needed to educate you on insurance so that your experience is personalized to meet where you are in life. Reach out and get your quote. It’s quick and easy!"

Jacques Peek

March 1, 2023

5  out of  5 rating by Jacques Peek
"Had the pleasure of working with state farm team member Ekemini. Had such a great experience. She was very courteous, professional, and exceeded my expectations when shopping for a new insurance plan. She is Awesome!"