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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Darline Diaz

Darline Diaz

September 25, 2024

5  out of  5
rating by Darline Diaz
"I had a fantastic experience working with Cyndi for my auto insurance. She was incredibly friendly, patient, and well-informed. Cyndi took the time to explain everything clearly, answered all my questions, and helped me find the best plan that not only covered my needs but also saved me money! I highly recommend her to anyone looking for top-notch service and expertise."
We responded:
"Hi Darline! Thank you so much for taking the time to share your 5-star insurance review & recommendation! Cyndi and the rest of our team will always be there for you!"
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chris williams

August 23, 2024

5  out of  5
rating by chris williams
"My insurance agent cindy was super helpful and a pleasure to talk to! 10/10 would recommend!"
We responded:
"Thanks for the 5-star insurance review & recommendation, Chris! "
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Pamela McRae

August 20, 2024

5  out of  5
rating by Pamela McRae
"Nice, friendly environment."
We responded:
"Thank you so much for the 5-star review, Pamela!"
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Valencia Davis

August 20, 2024

5  out of  5
rating by Valencia Davis
"Carl and his staff handled all of my needs effectively, quickly, as professionally. He thoroughly went over my life insurance options and ensured I understood what I was purchasing. I highly recommend him and his team for your insurance needs."
We responded:
"Your positive insurance review and recommendations mean the world to us, Valencia! Thank you so much for the support!"
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Calandra Gray

August 7, 2024

5  out of  5
rating by Calandra Gray
"Very professional! Cindy is the agent I work with and she is very knowledgeable nice and welcoming. She keeps me updated on things that’s about to change. Met Carl once and very nice and professional."
We responded:
"Calandra, thank you for the wonderful review! I am so happy to hear that Cindy was able to help with your insurance and provide such great service! "
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Lynn Rae

July 30, 2024

5  out of  5
rating by Lynn Rae
"Carl Murrary team appears to be an outstanding agency which cares about their consumers . The Murray agency offers friendly , professional services ensuring you are well informed in order to make a well informed decission as well as get the best offer possible by comparing prices with other competitors."
We responded:
"Thank you so much for taking the time to share your positive insurance experience, Lynn! We look forward to serving you for many years to come!"
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Rashawn Green

June 26, 2024

5  out of  5
rating by Rashawn Green
"First time car buyer , So it was my first time setting up my insurance on my own . Taylor Stinson was very helpful and made the process quick and easy !"
We responded:
"Rashawn, thank you for the great review! I am so happy Taylor was able to get in set up with car insurance that best fits your needs! Congrats on buying your first car! "
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Phoenix D’Vyne

June 24, 2024

1  out of  5
rating by Phoenix D’Vyne
"Hands down the most unprofessional office I have ever worked with! I had an insurance plan in place and everything was fine for the first 2 months, and then all of a sudden their "underwriting department" decided to classify me as an "inexperienced driver" even though I have been a licensed driver all of my life. They instantly hiked up my monthly quote by over $600, and made the entire process of correcting this error nearly impossible. The fact that they couldn't have articulated their needs of showing proof of driving history faster, coupled with an extreme lack of communication made this the worst experience I have ever had. Even once the error was acknowledged, they still made fixing the error nearly impossible. I highly recommend ANYWHERE ELSE BUT HERE. The way in which they stifled my ability to get proper insurance should be ILLEGAL AND FRAUDULENT."
We responded:
"Pheonix, there is a process and a team for underwriting that is outside of my office and my team. I understand your frustrations I do and will do anything I can to help."
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split gotit

June 14, 2024

5  out of  5
rating by split gotit
"Chondra Artis was great and very patient. She helped and made sure i understood everything i needed to sign up. 5 stars for sure… thanks again"
We responded:
"Hey Split! Thank you so much for the 5-star insurance review, we appreciate the support!"
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User2222

May 30, 2024

5  out of  5
rating by User2222
"Ms Chondra was AMAZING. She was so helpful and nice. I just moved to North Carolina and she made the transferring process so seamless. I’m so glad she was able to help me and was overall an amazing person! :)"
We responded:
"Thank you so much for your kind words! I'm thrilled to hear that Ms. Chondra provided you with such exceptional service during your move to North Carolina. It's always our goal to make the transferring process as seamless as possible, and it's wonderful to know that she was able to assist you with that. We truly appreciate your feedback and look forward to continuing to exceed your expectations in the future! If you need anything else, please don't hesitate to reach out."
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Latainya Kearse

May 15, 2024

5  out of  5
rating by Latainya Kearse
"Ms Cindy was an amazing help with getting auto insurance as well as connecting me to Mr Carl who was just as amazing with getting personal insurance for me and my family. Thank you for your Amazing service."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Ms. Cindy and Mr. Carl provided you with amazing service and helped you with both auto and personal insurance needs. Our team works hard to ensure that every customer receives top-notch assistance and we're delighted that you had such a positive experience. If you ever need anything else, don't hesitate to reach out. Thanks again for choosing us!"
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traci murray

May 12, 2024

5  out of  5
rating by traci murray
"I had a great experience working with the staff at Carl Murray's State Farm office"
We responded:
"Hey Traci. Thanks for a 5-star review. We are so glad that you had a great experience at Carl Murray State Farm. We enjoyed your experience with you. If you ever need anything else, we are here for you! -Carl"
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Shacoya Burriss

March 25, 2024

1  out of  5
rating by Shacoya Burriss
"I spoke with a VERY NASTY representative by the name of Taylor. I called told her what I needed and she hung up. I called back cause I really needed insurance she repeatedly hung up every time I called. I then had a friend call her from his phone where she proceeded to take his call, when I got back on the line she laughed because she knew who it was me. VERY NASTY & because of that I will NEVER do business with start farm. I am also going to file a complaint with the BBB. I’ve never had a bad experience with state farm until calling this one."
We responded:
"Shacoya, we are not able to talk to any one besides the insured on a policy. Your name was not listed on the policy there for we could not verify information with you which my team went over. In regards to the dropped call we were dealing with power outages the day you called there was no intentional hanging up we take customer service very seriously here at my office. I can gladly go over this policy with the holder. Please call me directly at the office. - Carl"
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Jennifer Stephens

March 18, 2024

5  out of  5
rating by Jennifer Stephens
"We are pleased. Friendly and patient group of professionals!"
We responded:
"Jennifer, thank you for the wonderful review! We appreciate your feedback! "
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Estel Martinez

February 29, 2024

5  out of  5
rating by Estel Martinez
"Hello Neighbor (Neighba lol), I want to thank Miguel for the exceptional service that he provided to me regarding our auto and home insurance. Miguel, is professional, polite and friendly and has no problem helping you understand the different policies. I highly recommend this State Farm agency office."
We responded:
"Estel, thank you for the wonderful review! I am thrilled to hear that Miguel was so helpful and able to get you the coverage you need for your home and car! "
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Amber Grant

February 27, 2024

1  out of  5
rating by Amber Grant
"Do NOT get service/business at this location. Staff are not professional nor do they read or communicate amongst one another, even with documentation that themselves have. If you are conducting business ensure you have EVERYTHING conducted via email for your records. Very unfortunate that I had to write a review of this nature! I was even given wrong number to corporate. I couldn’t give ZERO stars. Lucky to get 1 star. Bogus location and “team leader” ….awful! As the saying goes, you reap what you sow and this location is headed for destruction."
We responded:
"We are truly disheartened to hear about your experience at our location and frustration it may have caused. We take your feedback seriously and are committed to addressing the issues you've raised to ensure that such lapses in communication do not occur in the future. You had previously given us positive feedback so to see this is concerning and it is important to me that we find out where the break in communication was. Please call me directly. - Carl "
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M H

February 22, 2024

5  out of  5
rating by M H
"I needed to obtain renters insurance and spoke with Miguel. My call was answered right away and he was very professional. He explained to me what the policy covered and gave examples. He made it easy for me to understand and quickly got me set up. The customer service was top tier and I would definitely recommend Carl Murray State Farm for your insurance needs."
We responded:
"Thanks M H for the 5 Star Review. Here at Carl Murray Jr State Farm, we are here to inform our customers of their choices of coverages that best for them. I will let Ekemini know how empowered you felt after your conversation with here. Thanks Carl Murray Jr Agent"
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Brison Davis

February 14, 2024

5  out of  5
rating by Brison Davis
"Taylor was awesome. My first call with her telling me about State Farm was great but my second call was honestly fantastic. She was patient with me & also honest. Thank you Taylor 🙏🏾"
We responded:
"Brison, thank you for this awesome review! I am so happy Taylor was so helpful! "
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Gerald Jefferson

February 8, 2024

5  out of  5
rating by Gerald Jefferson
"Very patient and professional."
We responded:
"Gerald, thank you for the great review! "
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Denise brutus

January 26, 2024

5  out of  5
rating by Denise brutus
"My experience with Taylor was excellent. She was very pleasant, knowledgeable, and patient! I highly recommend this agency. Thanks, again!!!"
We responded:
"Denise, thank you for the wonderful review! I am so happy Taylor was so helpful! "
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Zayre Roberts

January 19, 2024

5  out of  5
rating by Zayre Roberts
"Taylor Stinson the best agent"
We responded:
"Zayre, thank you for the great review! "
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Miguel Ángel

January 12, 2024

5  out of  5
rating by Miguel Ángel
"Miguel B. Was amazing and help us with everything we needed."
We responded:
"Miguel, thank you for the wonderful review! I am happy Miguel B. was able to help! "
Profile photo of Matthew Smith

Matthew Smith

January 11, 2024

5  out of  5
rating by Matthew Smith
"Taylor Stinson is an amazing agent! She helped me get a new quote for my insurance and it was the most stress free and fast experience I’ve ever had with an agent. Super helpful with all of my questions and super sweet. Thank you Taylor!"
We responded:
"Matthew, thank you for the amazing review! I am so happy Taylor was able to help with your insurance needs and provide such a great experience! "
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John Warren

January 5, 2024

5  out of  5
rating by John Warren
"Miguel was very helpful and was able to promptly set up my policies and advise me as to how I should make sure everything gets transitioned to my new policy smoothly! Very appreciative of his help."
We responded:
"Hi John! Thank you so much for your kind words about our team here at Carl Murray State Farm. Miguel will be pleased to see your 5-star insurance review so we appreciate you taking the time to share!"
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Stephanie James

January 4, 2024

5  out of  5
rating by Stephanie James
"I had the pleasure of working with Miss Taylor for my renters insurance. She made the process easy and was very fast for someone who had to deal with this for the first time. Thanks so much for all your help!!"
We responded:
"Hi Stephanie! I am so happy to see that Taylor was able to deliver a positive insurance experience for you. Our whole State Farm team appreciates the support!"