State Farm® Insurance Agent Carl Murray Jr.

"Thanks for sharing your thoughts, Michelle. We totally understand that switching insurance companies—especially after being with one provider for many years—can feel like a big adjustment. From what we recall, it seems most of your frustrations may have been with State Farm corporate policies, not with our local agency directly. That said, we’re always here to help clarify coverage, billing, or any concerns tied to your policy. As you can see from the many positive experiences others have had with our team, we’re committed to great service and making sure our clients are taken care of. If you’d like to chat and revisit anything, feel free to give us a call!"

"AJ, we’re truly sorry to hear about your experience and appreciate you taking the time to share your concerns. While we always strive to provide the highest level of service at our local office, some of the frustrations you’ve described—particularly around cancellation dates and policy renewals—are governed by State Farm’s corporate policies and are not decisions made at the agency level. That said, we understand how frustrating this has been, and we did our best to assist throughout the process. If you still have questions or would like help following up on your refund request, please don’t hesitate to give our office a call directly—we’re happy to continue supporting you however we can."

"Thank you for taking the time to share your experience! We’re so glad to hear that Cindy was able to support you with patience and professionalism. She’s a valuable part of our team, and it’s great to know she made a positive impact during a stressful time. We appreciate your kind words and look forward to continuing to serve you!"

"Thank you for the great review! We’re glad to hear your experience was quick and easy, and that you felt well taken care of. It’s always our goal to provide helpful guidance tailored to each person’s stage of life, so we're especially happy to hear the life insurance recommendation resonated with you. We appreciate your trust and look forward to assisting you again!"

"Thank you so much for sharing your experience! We’re thrilled to hear that Cindy provided such patient, personable, and efficient service while helping you with your homeowners insurance. It’s always our goal to make the process as smooth and clear as possible, and we're glad Cindy delivered. Your recommendation means a lot, and we truly appreciate the opportunity to serve you and your husband!"

"Thank you so much for the kind words, Zain! We're thrilled to hear Carl was able to provide helpful advice and a great insurance experience. We truly appreciate your recommendation and look forward to assisting you again in the future!"

"Thank you so much for the kind words, Nichole! We’re so glad our team here at Carl Murray State Farm was able to help you find the right insurance policy without any pressure. It's always our goal to make sure our clients feel comfortable and confident in their decisions. We truly appreciate your trust and are happy to have you with us!"

"Thank you Dr. Wanda for your awesome review! We're thrilled to hear you had an excellent, quick, and efficient experience. Providing top-notch service is always our goal, and we truly appreciate your support!"

"Thank you Eric. That's fantastic! 🎉 It’s always such a relief when you find someone like Cindy who listens and makes the process smooth and stress-free. Sounds like you’re off to a great start with State Farm—welcome aboard! 🚗"

"Thank you so much for your kind words, Jesenia! We’re so glad to hear that Chondra provided such a positive insurance experience for you. Her professionalism and dedication to helping others truly shine, and we’re lucky to have her on our State Farm team. We appreciate your recommendation and are always here if you need anything in the future!"

"Teresa, we sincerely apologize for the challenges you faced and for any frustration this caused. We also want to thank you for recognizing Pamila’s efforts — we are proud to have her on our team and appreciate her dedication to helping our clients. While we always strive to provide the highest level of service at the agency level, there are some aspects — especially regarding claims and policy cancellations — that are managed directly through State Farm corporate, and unfortunately outside of our local office's control. We completely understand how confusing and stressful insurance processes can be, especially during difficult times, so please feel free to contact us directly so we can personally address any remaining concerns. Your feedback is extremely valuable to us as we continue to improve. If you would like to discuss anything further, please don’t hesitate to reach out directly — we are here to help in any way we can."

"Thank you so much for your kind words! We’re thrilled to hear that Jamie provided such excellent service. She’ll be so happy to know that her efforts made a difference for you. If you ever need anything else, don’t hesitate to reach out!"

"Thank you, Barbara! We’re so happy to hear that you had a superb experience getting insured with us. Your recommendation means the world to us! If you ever need anything, we’re always here to help."

"Thank you! We’re so glad to hear that Kimberley provided helpful and friendly service. We truly appreciate your kind words and your support!"

"Thank you, Jasmine! We’re so glad to hear that Cindy provided you with a great insurance experience. We appreciate your support!"

"Thank you so much for your awesome insurance review! We’re glad to hear that Mrs. Young provided you with the follow-ups and information you needed. Our team here at Carl Murray State Farm is always here to help, and we appreciate your trust in us!"

"Thank you, Alexia! We're so glad to hear that Ms. Young made the insurance process quick and simple for you. We truly appreciate your feedback and are always here to help whenever you need us!"

"Thank you so much for your heartfelt review, Necy! We're honored to have been able to assist you and your husband with your insurance needs. Cindy and our entire team truly appreciate your kind words and recognition of our care and professionalism. We're grateful to be your trusted State Farm location, and we're always here for you. Blessings to you and your family!"

"Thank you so much for your kind words, G! We're thrilled to hear that Kimberly provided exceptional service and helped you find the best coverage. Knowing that we made your day great means the world to us! We truly appreciate your trust and your recommendation. If you ever need anything, we’re always here for you!"

"Thank you for your kind words, Angela! We're so glad to hear that Pamela and the rest of our team here at Carl Murray State Farm was able to assist you with setting up life insurance for your son and husband. Providing knowledgeable and helpful service is our top priority, and we truly appreciate your recommendation. If you ever need anything in the future, we’re always here to help!"

"Rithvik, we sincerely apologize for the delay in processing your cancellation request. While we submitted your request promptly to corporate, the refund and cancellation process is handled at the corporate level and can take some time. Due to the holidays, both our local and corporate staff members were out of the office, which further delayed the processing of refunds. We hope you understand that these factors contributed to the extended timeframe. If there's anything more we can do to assist, please give us a call directly at the office."

"Thank you so much for your 5-star insurance review & recommendation, Daniel! We look forward to serving you for many years to come!"

"Thank you for your wonderful review, V! I'm so glad our State Farm team was able to help you navigate the complexities of the bond process, especially with the added challenge of being out of state. We truly appreciate your patience and are happy to have been able to assist you, even on the day before Thanksgiving. It was our pleasure to provide friendly and helpful service!"

"Thank you, Abdiyow, for your kind words! We're thrilled to hear you found our service fast, easy, and affordable. If you ever need assistance, we're here to help!"

"Hi Jem, we appreciate your kind words toward our staff. We are so glad that you had a great experience at Carl Murray State Farm. If you ever need anything else, please stop by or call our office! -Carl"