State Farm® Insurance Agent Carl Murray Jr.
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Elizabeth Vasquez
March 19, 2026
5
out of
5
rating by Elizabeth Vasquez
"They take great care of their customers. Them make sure they put there customers above and beyond."
Sula Kamara
March 17, 2026
5
out of
5
rating by Sula Kamara
"Great service"
We responded:
"Thank you so much for your review, Sula! We’re glad to hear you had a great experience and appreciate your kind words. We look forward to continuing to provide you with excellent service!"
Cyndi Marks
March 13, 2026
5
out of
5
rating by Cyndi Marks
"Traci has it going on. She knows her insurance. I needed an answer which was difficult for her. But she forged on & after many different attempts. Traci got my answer. She did not want let to me leave the conversation without it. I appreciate this excellence of work ethics Traci has. She was friendly yet professional. Employees like this confirm I made the right decision to go with Carl Murray & State Farm. Thanks Traci for saving my butt with DMV !"
We responded:
"Thank you so much for the fantastic review, Cyndi! I’m thrilled to hear Traci was able to help you get the answers you needed and go above and beyond—especially with the DMV! We truly appreciate your trust in our team and are glad you’re happy with your experience at our State Farm office."
Phil M.
March 12, 2026
5
out of
5
rating by Phil M.
"Straightforward process and a great quote. Thanks, Cindy!"
We responded:
"Thank you for the kind words, Phil! I’m glad to hear Cindy was able to make the process straightforward and provide a great quote. We truly appreciate you trusting us with your insurance needs!"
Vonnie Yisrael
March 6, 2026
5
out of
5
rating by Vonnie Yisrael
"Carl Murray was a great agent to work with and very thorough and helpful."
We responded:
"Thank you so much for your kind words, Vonnie! I’m glad I could be thorough and helpful throughout your experience. I truly appreciate your trust and am always here if you need anything in the future!"
Darrell Thurmond
March 3, 2026
5
out of
5
rating by Darrell Thurmond
"Fabulously fabulous., great choice in comparison to my previous home policy with nationwide insurance . Great friendly professional help. Cindy Young is fine example of customer service and help in obtaining the right choice for your insurance needs."
We responded:
"Thank you so much for the wonderful review, Darrell! I’m thrilled to hear Cindy was able to provide friendly, professional support and help you find the right coverage at a great price. We truly appreciate you trusting us with your home and auto insurance!"
Lamont
March 3, 2026
5
out of
5
rating by Lamont
"Great place! Cindy Young is awesome! She is always helping me on the spot! Great agent and I truly recommend her for her services. She will take great care of you! I had a quote in a few minutes and had my policy in no time. Thank you Cindy Young for all your help!"
We responded:
"Hi Lamont! Thank you for your review! We’re so glad Cindy could assist you quickly and make the insurance process easy. We truly appreciate your recommendation and your trust in our team!"
Timwitdamilli
March 2, 2026
5
out of
5
rating by Timwitdamilli
""I felt welcomed and greatly appreciated talking about coverage and insurance with Ms. Cindy and the rest of the staff. She is extremely knowledgable and regularly delivers clear, comprehensive information. When I contacted, overwhelmed and looking for meaningful solutions, she quickly addressed my worries and remedied my issues. This is the best State Farm in NC !"
We responded:
"Thank you for your kind review! We’re thrilled to hear that Cindy and our team were able to make you feel welcomed and provide clear, helpful guidance. Your feedback means a lot, and we truly appreciate your trust in our State Farm office!"
jewel gardner
February 25, 2026
5
out of
5
rating by jewel gardner
"I prefer to discuss coverage and insurance matters exclusively with Ms. Cindy. She is exceptionally knowledgeable and consistently provides clear, thorough information. When I called feeling overwhelmed and seeking meaningful answers, she addressed my concerns and resolved my issues within moments. It is reassuring to know with complete confidence that I can rely on her expertise and sound guidance. Her professionalism, combined with her humility and approachable demeanor, has truly earned my trust. I look forward to working with her for all of my future State Farm insurance needs."
We responded:
"Thank you so much, Jewel! We’re thrilled to hear that Cindy could provide clear, thorough guidance and help resolve your concerns quickly. It means a lot that her professionalism, expertise, and approachable manner have earned your trust. We truly appreciate your kind words and look forward to supporting all your future insurance needs!"
Bianca Whitaker
February 24, 2026
5
out of
5
rating by Bianca Whitaker
"Cindy gave me exceptional service. She was efficient and got me a great price without compromising quality. Would definitely recommend."
We responded:
"Thank you so much, Bianca! We’re thrilled Cindy could provide you with exceptional service and a great price without compromising quality. We truly appreciate your recommendation and look forward to assisting you with your insurance needs in the future!"
Pamela Thompson
February 20, 2026
5
out of
5
rating by Pamela Thompson
"Enjoyed very much speaking with Chondra Artis she was very patient and knowledgeable"
We responded:
"Hi Pamela, thank you for your 5-star review! I’m glad Chondra could provide patient and knowledgeable guidance while helping with your vehicle insurance. We truly appreciate your trust and are always here if you need anything!"
jany bulla
February 19, 2026
5
out of
5
rating by jany bulla
"She was very professional and straighten everything out."
We responded:
"Hi Jany, thank you for your review! I’m glad we could help straighten everything out and provide professional service. We truly appreciate your insurance trust and are always here if you need anything!"
17Vapors Photography
February 17, 2026
5
out of
5
rating by 17Vapors Photography
"CINDY IS A GEM!! I made a mistake on my initial setup for insurance and in a matter of SECONDS she had me updated correctly and my mind at ease. I’m new to the services so I look forward to working with her in the future and others who share her same values"
We responded:
"Thank you! We’re thrilled to hear Cindy was able to quickly fix your setup and put your mind at ease. We truly appreciate your kind words and look forward to continuing to provide you with excellent service!"
Sherry Bennett
February 9, 2026
5
out of
5
rating by Sherry Bennett
"Cindy was very helpful and very patient in explaining my coverage for my two (2) vehicles. She also made a great recommendation to help me minimize my cost. Thank you for all your help! Sherry"
We responded:
"Thank you so much for the wonderful review, Sherry! We’re glad to hear that Cindy was so helpful and patient while explaining the coverage for your two vehicles. Making clear recommendations that help minimize costs while still providing the right protection is exactly what we strive for, and we’re happy Cindy delivered that experience for you. We appreciate your confidence in our agency and look forward to supporting you for many years to come. Thank you for being a valued part of our State Farm family!"
Edwina Merritt
January 28, 2026
5
out of
5
rating by Edwina Merritt
"Chondra Artis Gave me Stellar Customer.Service"
We responded:
"Thank you for the wonderful review, Edwina! We’re so glad to hear Chondra provided you with stellar customer service while assisting with your accident, vehicle, and renter’s insurance. We truly appreciate your support and are always here if you need anything!"
Aniyah Young
January 23, 2026
5
out of
5
rating by Aniyah Young
"Cindy & Chandra were amazing. They helped me secure life insurance for a very good price. Wonderful customer service!"
We responded:
"Thank you, Aniyah! I’m so glad Cindy and Chandra could provide wonderful service and help you secure life insurance at a great price. We truly appreciate your kind words and your trust in our State Farm team!"
Jessica Means
January 21, 2026
5
out of
5
rating by Jessica Means
"Customer service was excellent and I Greatly Appreciate that the Lady I spoke with answered all my questions and I Really appreciate how so convenient you all provide options on how to pay my bill and work on with me payment arrangements! Thank you so much"
We responded:
"Thank you, Jessica! I’m glad we could answer all your questions and make the payment process convenient for you. We truly appreciate your kind words and your trust in our office!"
R Hibb
January 20, 2026
5
out of
5
rating by R Hibb
"Carl Murray Jr. Is very personable and attentive to his clients insurance needs. When I met with Carl, I didn't know what type of coverage I needed to protect my family, but after speaking to Carl he presented several options that fit my budget and met my family's needs. I would highly recommend Carl as an agent you can trust."
We responded:
"Thank you so much, R! I’m glad I could help you find coverage that fits your family’s needs and budget. I really appreciate your trust and recommendation—it means a lot!"
Sandra Miller
December 23, 2025
5
out of
5
rating by Sandra Miller
"I spoke to Carl Murray and explained what j needed. He was very understanding and provided me with much needed knowledge as to how this process works. He is really a good agent."
We responded:
"Sandra, thank you for the wonderful review! I am so happy Pamila was so helpful! "
Thomas Etherly
December 12, 2025
5
out of
5
rating by Thomas Etherly
"Very nice, very patient, took care my problem seamlessly, Id recommended them to anybody, anywhere!"
We responded:
"Thank you so much for the kind review, Thomas! We truly appreciate you taking the time to share your experience. Providing patient, seamless service is always our goal, and we’re glad we could take care of everything for you. Your recommendation means a lot to our team, and we’re always here if you need anything in the future!"
Talmadge Perkins
November 25, 2025
5
out of
5
rating by Talmadge Perkins
"Chondra Artis at Carl Murray State Farm was very helpful and professional. She communicated very well and explained everything that was easy to understand. She answered all my calls and replied to all my emails quickly. She was very proficient in the home and auto policy me and my wife purchased. If I have anymore insurance needs I’ll be calling her first."
We responded:
"Hi Talmadge! Thank you for your kind words! We’re so glad Chondra could provide clear guidance and make the process smooth for you and your wife. We truly appreciate your trust in our State Farm office for your home and auto insurance needs and look forward to helping you again in the future."
Henderson Brown
October 29, 2025
5
out of
5
rating by Henderson Brown
"Very helpful and precise not to mention. Mr. Murray gave me a lot of information to think about long term."
We responded:
"Thank you so much, Henderson! I’m glad I could provide helpful guidance and long-term insights. I really appreciate your feedback and your trust in me and our team!"
Tracy Miller
October 14, 2025
5
out of
5
rating by Tracy Miller
"Cindy Young assisted me with auto insurance today. It was a Great experience. She is very professional and knowledgeable. She made sure I understood my policy and answered all of my questions. I received excellent customer service from her"
We responded:
"Thank you so much, Tracy! We’re thrilled to hear that Cindy made your experience smooth and easy. She takes pride in making sure our customers fully understand their policies. We truly appreciate your kind words and are so glad to have you as part of our State Farm family!"
Kathy Gibson is rhinestone
September 24, 2025
5
out of
5
rating by Kathy Gibson is rhinestone
"I received the best customer service today from Cindy Young at State Farm Insurance! Cindy was very knowledgeable and answered all of my questions. She was also very kind and patient. I was so impressed, that I decided to move my homeowners insurance with State Farm effective at renewal. So now I have my vehicle and my home with this agency. Once upon a time I was a licensed agent and I can say that everything she told me was accurate. Thank you so much Cindy Young!"
We responded:
"Thank you so much for the wonderful feedback! We're thrilled to hear that Cindy Young provided you with such an exceptional customer service experience. Her knowledge, professionalism, and kindness truly reflect the values we aim to uphold every day. We’re honored that you’ve entrusted us with both your vehicle insurance and now your homeowners insurance as well. It means even more coming from someone with experience in the insurance industry! We're here whenever you need us—thank you again for choosing our State Farm agency!"
Sasi
September 21, 2025
5
out of
5
rating by Sasi
"Great experience at Statefarm office in Charlotte. It took more time than I anticipated but all requests were handled professionally."
We responded:
"Thank you so much, Sasi! We’re glad to hear that your experience at our Charlotte office was professional and thorough, even if it took a bit longer than expected. We truly appreciate your feedback and look forward to continuing to support your insurance needs!"